At CALYPHOREX, we are committed to providing our customers with the highest quality products and services. We understand that there may be instances where you would like to return a product. This Refund Policy outlines the conditions and process for requesting a refund.
Certain products, such as personalized items or perishable goods, cannot be refunded. Please check the product description for specific details.
To initiate a refund, please contact our customer service team at [email protected] with your order details and reason for return. Upon approval, you will receive instructions on how to return your item.
Once your return is received and inspected, we will notify you of the status of your refund. Approved refunds will be processed within 5–10 business days, and a credit will be applied to your original method of payment.
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Note: This policy is applicable only for purchases made directly through the CALYPHOREX website. For items purchased from a third-party retailer, please contact them directly for their return and refund policy.